Terms and Conditions of Sale

Effective Date: March 10, 2026

Welcome to the official Terms and Conditions of Sale ("Terms") for Olistic Formula LLC ("Company", "we", "us", or "our"). These Terms govern your access to and use of the website located at www.olisticformula.com ("Website") and the purchase of products from Olistic Formula LLC. By accessing or using the Website and purchasing any products, you agree to be bound by these Terms.

1. Order Process

1.1. Order Acceptance: All orders placed through our Website are subject to acceptance by Olistic Formula LLC. We reserve the right to accept or reject any order, in whole or in part, at our sole discretion. You will be notified via email if we cannot accept your order.

1.2. Order Confirmation: Once your order is accepted, we will send you an order confirmation email detailing the products ordered, the purchase price, and an estimated delivery date. Please review the order confirmation carefully and contact us immediately at support@olisticformula.com if there are any discrepancies.

2. Pricing and Payment

2.1. Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include taxes, shipping, and handling charges. These additional charges will be calculated and added to your total order price at checkout.

2.2. Payment: Payment must be received by us before our acceptance of an order. We accept various forms of payment, including major credit cards. By submitting your payment information, you authorize us to charge the designated payment method for the total order amount, including taxes and any applicable fees.

3. Shipping and Delivery

3.1. Delivery Zones: We currently deliver products only within the United States.

3.2. Delivery Times: We aim to deliver products within 5 to 9 business days from the date of order confirmation. However, delivery times are estimates and not guaranteed. We are not liable for any delays in delivery due to unforeseen circumstances.

4. Returns and Refunds

4.1. Returns Policy: You may return products within 14 days of receipt for a refund, provided that the products are unused, in their original packaging, and in the condition they were received.

4.2. Refund Process: To initiate a return, please contact our customer support team at support@olisticformula.com. Upon receipt and inspection of the returned products, we will process your refund using the original payment method.

5. Limitation of Liability

5.1. General Limitations: To the fullest extent permitted by applicable law, Olistic Formula LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; and (c) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Website by any third party.

6. Force Majeure

6.1. Events Beyond Control: Olistic Formula LLC shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation